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Contact information
Our customer service replies Monday to Friday, 9am to 6pm (French time). The usual response time is 24 to 48 working hours.
The address above is an administrative address. It does not accept returned goods. No return should be sent there: the return address is provided by email after prior agreement, with a case number. See the returns and refund policy.
We deliver exclusively to mainland France. The French overseas territories and destinations outside mainland France are not served.
Your order tracking is available on the Order tracking page.
Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.
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